Shipping & info

All items are sent from our studio in Tel Aviv, Israel. 
All orders are sent out within 7 working days
All orders are shipped with FEDEX EXPRESS and arrive within 3-5 business days

International Shipping Time 
Europe 2-4 business days
United States & Canada 2-4 business days
Australia 5-7 business days
Israel 3 business days

Customs or Import Duties
Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order. Customs policies vary widely from country to country. You may want to contact your local customs office for further information. 

Domestic shipping time in Israel
שליח עד הבית תוך 3 ימי עסקים מהרגע שהפריט מוכן
 אופציה לאיסוף מהסטודיו בנווה צדק בתל אביב

It is the Buyer's responsibility to check that the shipping address is updated and correct. If a package is returned to the sender because of an incomplete address, the buyer will have to pay the shipping fee again for a resend of the package.
Please make sure the address is updated and full including apt # if necessary.

Returns and Exchanges

We do not accept returns or exchanges - But please contact us if you have any problems with your order.
There are no returns on the artistic mirrors - "Reflectorz". These items are made to order and are made especially for you when you buy them - thank you for your understanding! This design item and material is sensitive, an item that has been accepted and opened out of its' protective seal cannot be sold again.
Another reason is because of high shipping prices and in some cases import taxes, it is not economic to ship this back for the customer either.

Please contact us for any questions or issues!

We accept cancellations within 12 hours from the time of purchase.
Our items are made to order and productions starts when you place your order. If there is an issue please contact us to resolve the matter.